Student Support & Wellbeing
The happiness, safety, and sense of belonging of our international students are our highest priorities. As a proud signatory to The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021, Catholic Cathedral College surrounds every international student with a warm, supportive network from the moment they arrive in Ōtautahi Christchurch. Moving to a new country is a big step, but you will never walk it alone - from your very first day, our team and student community are here to support your journey.
A friendly face will be waiting to greet you at Christchurch International Airport and take you safely to your host family.
You will be paired with a local student buddy to show you around campus, help you navigate your timetable, and introduce you to new friends from day one.
Our Director of International Students stays in close, regular contact with every student to ensure you are feeling happy, settled, and supported in your studies and daily life.
International Student Director
Robynne Bloemstein
rbl@cathcollege.school.nz
Mr Matt Oswin
Head of ESOL
Rachael Webber
rw@cathcollege.school.nz
Matua Jarrod Satherley
Careers Advisor
Danielle Herrick
dhe@cathcollege.school.nz
Mrs Myrna Burroughs
Student Support
Karen Watson
absent@cathcollege.school.nz
Miss Ainsley Hood
The physical safety and emotional wellbeing of our students is our absolute priority. Catholic Cathedral College operates a dedicated, 24-hour telephone support line strictly for urgent welfare emergencies involving international students outside of regular school hours.
International Student Emergency Line: +64 27 374 6711
For general enquiries, enrolment updates, visa questions, or attendance notifications, please contact our school office during standard business hours or email international@cathcollege.school.nz.
To maintain our high standards of care and transparency, Catholic Cathedral College operates under strict national regulatory frameworks. Families and global partners can access our official quality assurance links and advocacy policies below.
Review Our Quality: Read Our Latest ERO Report — We invite our prospective families and international partners to read our latest official government evaluation.
We work incredibly hard to ensure your experience in New Zealand is positive, rewarding, and happy. However, if you ever feel concerned, upset, or have an issue that hasn't been resolved through a chat with your local buddy or the Director of International Students, we have a clear, supportive process to help you.
Internal Support
Students are always encouraged to speak directly to our International Team for confidential, safe advice within the school. Follow our Internal nternational Student Complaints Process.
Formal Complaints
If you are not satisfied by the outcome of our complaints process, you may notify the New Zealand Qualifications Authority (NZQA). Please refer to the NZQA website for more information on their role and process. You may also be able to take your complaint to Study Complaints – a dispute resolution provider specialising in supporting international students in resolving disputes with their schools.
62 Ferry Road, Christchurch
PO Box 10-255, Christchurch 8145
Phone: (03) 982 1690
Email: admin@cathcollege.school.nz
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